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business studies consumer protection notes class 12

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Consumer Protection ..........short and easy notes for board exam. 1. What do you mean by consumer protection? What are its importance? > Consumer Protection means to protect the consumer right against anti-consumer trade practicese by the producers or sellers. The following are the specific reasons that make Consumer Protection absolutely essential; A consumer is expected to pay for what he get in return. They should not be expected to pay for what they are not getting. Therefore, consumer need to be protected against overcharging of prices. It help the consumer to seek justice from the Court against the product. Safety from unstandardise product. It helps to create tension free atmosphere for the consumer. Compensation for inconvenience. The businessman get best support from all the party. 2. What do you mean by consumer rights? > under consumer protection act 1986 as amendment in 1993, provides the following rights to the protection of consumer; Right to safety- consumer hav...